Presenting a Structural Model for Predicting Dimensions of Job Burnout on the base of Quality of Working Life, Organizational Commitment and Knowledge Management among Female Managers of Islamic Azad University, region 1

Document Type : Research Paper

Authors

• h. s
• s. k
• f. n
• e. a

Abstract

The purpose of the present study is to offer a structural model for predicting dimensions of job burnout on the base of quality of working life, organizational commitment and knowledge management among female managers of Islamic Azad University, region 1. The research is a kind of applied and descriptive- correlative one. The statistical population consisted of 340 female managers from different educational groups working in the region one, at Islamic Azad University. 180 subjects were selected by random cluster sampling method and Morgan Table. The data were collected by four questionnaires: Job Burnout (Maslach and Jackson, 1981), The Quality of Working Life (Walton, 1973), Organizational Commitment (Meyer, 1990) and the Knowledge Management (Lawson, 2003).The reliability of all four questionnaires were calculated by Cronbach's alpha. The findings showed the following results: 1.there is a significant and negative relationship between working life quality and two dimensions of job burnout (emotional burnout and personality transformation) and quality of working life predicts emotional burnout and personality transformation respectively. 2. Organizational commitment was only able to predict individual performance in managers' job burnout. 3. Knowledge management was not able to predict job burnout, except individual performance which showed a positive and direct relationship with it.

Keywords

• Job burnout
• Quality of Working Life
• Organizational Commitment Knowledge Management

20.1001.1.20088566.1393.5.19.1.9

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